Support
Something broken, confusing or missing? Email [email protected] and a person will reply.
What to include
- What you were trying to do and what happened instead.
- The Indexwise version (open the extension's details page in
chrome://extensions) and your Chrome version. - A screenshot of the panel, if you can.
- The address of the page only if you are happy to share it. Indexwise never sends page addresses to us on its own.
Common questions
Connecting Google shows "Access blocked"
Indexwise's Google sign-in is still going through Google's review, so for now Google only lets approved test accounts connect. Email us the Google address you want to use and we will add it. The page audit itself does not need Google and works without signing in.
The panel shows old results or an old version
After an update, a panel that was already open can keep running the old version. Close the panel and open it again. If you see an "Update now" bar, click it.
How do I disconnect Google?
Click "Disconnect Google" in the Search Console or Analytics tab. You can also remove Indexwise at myaccount.google.com/permissions.
How do I stop error reports?
Open Options in the panel and untick "Send anonymous error reports". What a report contains is described in the privacy policy.
How do I remove Indexwise and its data?
Remove the extension in Chrome (chrome://extensions). That deletes everything it stored in your browser.
I have an idea or found a mistake in a check
We would like to hear it. Email us with the page or issue name, and what you expected the check to say.
Privacy and terms
Read the privacy policy and the terms of service.